Frequently Asked Questions (FAQ)

1. What types of sports equipment do you offer? We offer a wide range of sports equipment, including cricket bats, footballs, and more. Explore our catalog to find the perfect gear for your favorite sport.

2. How can I place an order? Ordering is simple! Just browse our website or contact us on WhatsApp select the items you want, and add them to your cart. Follow the easy checkout process to complete your purchase.

3. What payment methods do you accept? We accept various payment methods, including credit/debit cards UPI, and cash on delivery. Additionally, we require a nominal advance payment of 200, which is included in the total price of your order.

4. Is Cash on Delivery (COD) available? Yes, we offer Cash on Delivery as a payment option. You can pay for your order in cash when it is delivered to your doorstep.

5. How long will it take to receive my order? The delivery time is typically 7 to 10 days, depending on your location. Rest assured, we strive to get your sports equipment to you as quickly as possible.

6. Can I track my order? Yes, once your order is shipped, you will receive a tracking number. Use this number to track the status of your delivery on our website or through the designated courier service.

7. What if I receive a damaged or defective product? We apologize for any inconvenience. Please contact our customer support team immediately with your order details and images of the damaged or defective item. We will assist you in resolving the issue promptly.

8. Do you offer international shipping? yes we deliver all over the world 

9. How can I return an item? If you need to return an item, please refer to our Return Policy for detailed instructions. Contact our customer support if you have any questions or concerns.

10. Is there an advance payment required for order confirmation? Yes, to confirm your order, we require a nominal advance payment of 200, which is included in the total price of your order. This amount is not charged separately but contributes to securing your order.

11. How can I contact customer support? You can reach our customer support team through the contact form on our website or by sending an email to help@dsvictory.com. We aim to respond to all inquiries within 24 hours.